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Field Sales Representative – Naked Mobile Farmington

Job Description Summary: 

The Retail Sales Representative objective is to sell all products offered by Cellular One so that the targets will be achieved by the company.  The Retail Sales Representative assist the Store Supervisor to ensure that all the merchandise is current, clean and saleable, by making regular inspections.  The Retail Sales Representative must have a thorough understanding of all available Commercial Sales offerings in order to provide the customer with the appropriate solution at point of sale.  A varied work schedule, including evenings and weekends for special community events, along with minimal business travel is required.  As with all positions at Cellular One, the Retail Sales Representative must exhibit actions and behaviors that promote a positive, supportive working environment at all times. Additional responsibilities include, but are not limited to the following:

Major Duties & Responsibilities:

  •    Meeting or exceeding monthly company sales targets
  •    Provide quality customer service by greeting and assisting customers, and responding to  customer inquiries  and complaints
  •    Acquire expertise on all handsets, tablets and phone accessories
  •    Acquire expertise on all plans, data plans and plan features
  •    Assist the Store Supervisor with assign specific duties
  •    Engage in inventory, cleaning of store location and ordering of supplies
  •    Confer with Store Supervisor to develop methods to increase sales, expand markets and promote business
  •    Build and develop overall store team
  •    Maintains store appearance
  •    Ensure correct daily cash balancing and deposit of the assigned drawer to accurately maintain financial records for the Accounting Department
  •    Adhere to assigned work schedule, while being conscious of overtime, this includes clocking in and out via our time keeping system
  •   The Retail Sales Representative must initially fully complete all Cellular One customer sales contracts, with accurate contact information.
  •   Develops community interaction through business groups, community events, Chamber of Commerce meetings and events, business seminars and  other community activities
  •  Adheres to all company policies, procedures and business ethics codes

 

Additional Duties & Responsibilities:

  •   Attend quarterly sales training
  •   Complete Mindflash as required with 90% pass rate
  •   Assist in preparation of Loomis pickup each week
  •   Fulfil all HPC through eSecuritel (HITS)
  •   Complete store activation sheet and make sure that all data is correct for accurate commission payout
  •   Review and work all open follow ups
  •   Offsite events for Freedomfone and/or Vision One accounts
  •   Assist in preparing inventory returns and transfers
  •   Report inventory discrepancies to Store Supervisor
  •   Adhere to cash handling policy and assure adherence to written policy
  •   Report on adequate marketing and advertising for the store location
  •   Identify current and future trends  that appeal to consumers
  •   Ensure merchandise is clean and ready to be displayed
  •   Monitor local competitors
  •   Initiating changes to improve the business

 

Key Competencies: 

  •     Handling of customer issues
  •     Time management skills
  •     Decision making skills
  •     Verbal communication skills
  •     Commercial awareness

 

Computer Software/Hardware Skills:

MS Office:  MS Outlook (basic)

Specific Requirements/Qualifications:

  • Previous retail sales and outside sales experience preferred. Excellent interpersonal and organizational skills required. Computer data entry skills preferred.

 

Education Requirements:

  • High School or Equivalency Diploma.

 

Physical Requirements:

  •    Lifting up to 30 Pounds