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Field Sales Representative – Naked Mobile Farmington

Job Description Summary: 

The Retail Sales Representative objective is to sell all products offered by Cellular One so that the targets will be achieved by the company.  The Retail Sales Representative assist the Store Supervisor to ensure that all the merchandise is current, clean and saleable, by making regular inspections.  The Retail Sales Representative must have a thorough understanding of all available Commercial Sales offerings in order to provide the customer with the appropriate solution at point of sale.  A varied work schedule, including evenings and weekends for special community events, along with minimal business travel is required.  As with all positions at Cellular One, the Retail Sales Representative must exhibit actions and behaviors that promote a positive, supportive working environment at all times. Additional responsibilities include, but are not limited to the following:

Major Duties & Responsibilities:

  •    Meeting or exceeding monthly company sales targets
  •    Provide quality customer service by greeting and assisting customers, and responding to  customer inquiries  and complaints
  •    Acquire expertise on all handsets, tablets and phone accessories
  •    Acquire expertise on all plans, data plans and plan features
  •    Assist the Store Supervisor with assign specific duties
  •    Engage in inventory, cleaning of store location and ordering of supplies
  •    Confer with Store Supervisor to develop methods to increase sales, expand markets and promote business
  •    Build and develop overall store team
  •    Maintains store appearance
  •    Ensure correct daily cash balancing and deposit of the assigned drawer to accurately maintain financial records for the Accounting Department
  •    Adhere to assigned work schedule, while being conscious of overtime, this includes clocking in and out via our time keeping system
  •   The Retail Sales Representative must initially fully complete all Cellular One customer sales contracts, with accurate contact information.
  •   Develops community interaction through business groups, community events, Chamber of Commerce meetings and events, business seminars and  other community activities
  •  Adheres to all company policies, procedures and business ethics codes

 

Additional Duties & Responsibilities:

  •   Attend quarterly sales training
  •   Complete Mindflash as required with 90% pass rate
  •   Assist in preparation of Loomis pickup each week
  •   Fulfil all HPC through eSecuritel (HITS)
  •   Complete store activation sheet and make sure that all data is correct for accurate commission payout
  •   Review and work all open follow ups
  •   Offsite events for Freedomfone and/or Vision One accounts
  •   Assist in preparing inventory returns and transfers
  •   Report inventory discrepancies to Store Supervisor
  •   Adhere to cash handling policy and assure adherence to written policy
  •   Report on adequate marketing and advertising for the store location
  •   Identify current and future trends  that appeal to consumers
  •   Ensure merchandise is clean and ready to be displayed
  •   Monitor local competitors
  •   Initiating changes to improve the business

 

Key Competencies: 

  •     Handling of customer issues
  •     Time management skills
  •     Decision making skills
  •     Verbal communication skills
  •     Commercial awareness

 

Computer Software/Hardware Skills:

MS Office:  MS Outlook (basic)

Specific Requirements/Qualifications:

  • Previous retail sales and outside sales experience preferred. Excellent interpersonal and organizational skills required. Computer data entry skills preferred.

 

Education Requirements:

  • High School or Equivalency Diploma.

 

Physical Requirements:

  •    Lifting up to 30 Pounds

 

Field Sales Representative – Window Rock

Job Description Summary: 

The Retail Sales Representative objective is to sell all products offered by Cellular One so that the targets will be achieved by the company.  The Retail Sales Representative assist the Store Supervisor to ensure that all the merchandise is current, clean and saleable, by making regular inspections.  The Retail Sales Representative must have a thorough understanding of all available Commercial Sales offerings in order to provide the customer with the appropriate solution at point of sale.  A varied work schedule, including evenings and weekends for special community events, along with minimal business travel is required.  As with all positions at Cellular One, the Retail Sales Representative must exhibit actions and behaviors that promote a positive, supportive working environment at all times. Additional responsibilities include, but are not limited to the following:

Major Duties & Responsibilities:

  •    Meeting or exceeding monthly company sales targets
  •    Provide quality customer service by greeting and assisting customers, and responding to  customer inquiries  and complaints
  •    Acquire expertise on all handsets, tablets and phone accessories
  •    Acquire expertise on all plans, data plans and plan features
  •    Assist the Store Supervisor with assign specific duties
  •    Engage in inventory, cleaning of store location and ordering of supplies
  •    Confer with Store Supervisor to develop methods to increase sales, expand markets and promote business
  •    Build and develop overall store team
  •    Maintains store appearance
  •    Ensure correct daily cash balancing and deposit of the assigned drawer to accurately maintain financial records for the Accounting Department
  •    Adhere to assigned work schedule, while being conscious of overtime, this includes clocking in and out via our time keeping system
  •   The Retail Sales Representative must initially fully complete all Cellular One customer sales contracts, with accurate contact information.
  •   Develops community interaction through business groups, community events, Chamber of Commerce meetings and events, business seminars and  other community activities
  •  Adheres to all company policies, procedures and business ethics codes

 

Additional Duties & Responsibilities:

  •   Attend quarterly sales training
  •   Complete Mindflash as required with 90% pass rate
  •   Assist in preparation of Loomis pickup each week
  •   Fulfil all HPC through eSecuritel (HITS)
  •   Complete store activation sheet and make sure that all data is correct for accurate commission payout
  •   Review and work all open follow ups
  •   Offsite events for Freedomfone and/or Vision One accounts
  •   Assist in preparing inventory returns and transfers
  •   Report inventory discrepancies to Store Supervisor
  •   Adhere to cash handling policy and assure adherence to written policy
  •   Report on adequate marketing and advertising for the store location
  •   Identify current and future trends  that appeal to consumers
  •   Ensure merchandise is clean and ready to be displayed
  •   Monitor local competitors
  •   Initiating changes to improve the business

 

Key Competencies: 

  •     Handling of customer issues
  •     Time management skills
  •     Decision making skills
  •     Verbal communication skills
  •     Commercial awareness

 

Computer Software/Hardware Skills:

MS Office:  MS Outlook (basic)

Specific Requirements/Qualifications:

  • Previous retail sales and outside sales experience preferred. Excellent interpersonal and organizational skills required. Computer data entry skills preferred.

 

Education Requirements:

  • High School or Equivalency Diploma.

 

Physical Requirements:

  •    Lifting up to 30 Pounds
  •  

Application Analyst I

Job Title:  Application Analyst I

Department:  I.T. Applications

Reports To:  Head of IT Applications

Job Description Summary:  The Applications Support Analyst I provide computer system support to system problems; daily activities & operations, along with monitoring and testing standards and solutions.

Major Duties & Responsibilities:

·       Proactively provides support & analysis on system stability, availability, performance and reliability.

·       Requires expertise in any core functionality of the Application Support Discipline (Post-Paid, Pre-Paid, Message Processing, Mediation, Provisioning, Billing, Web Applications, Middleware, Retail activation Systems, Payment Processing, etc.).

·       Ability to understand, prioritize, and resolve multiple complex and critical issues.

·       Protect and insure the stability of the operational systems, as well as maintain the integrity of the data they contain.

·       Assist in determining the impact of operational issues, and provide input towards their resolution.

·       Assess critical paths and assist in implementation of any project required by the business.

·       Available to provide 24 X7 Support, as required.

·       Must have "CAN DO" attitude & aptitude.

Additional Duties & Responsibilities:

·       Provide guidance to non-IT employee on system use.  

 

Key Competencies: 

·       1-5 years System understanding OR  Support experience

Computer Software/Hardware Skills:

Software Documentation, Software Testing, Software Maintenance, Software Programming, and exceptional Teamwork, MS Office:  MS Excel, MS Word, Must have basic knowledge of understanding for both Windows & Unix/Linux environments, including Shell Scripting, automation of tasks & system monitoring etc.

Specific Requirements/Qualifications:

·       1-5 years Systems understanding OR  Support experience

 

Education Requirements:

·       High School Diploma (Associate Degree or  Bachelor’s Degree preferred)

Physical Requirements:

·       Lifting up to 25 Pounds 

Application Analyst II

Job Title:  Application Analyst II

Department:  I.T. Applications

Reports To:  Head of IT Applications                                                                                      

Job Description Summary:  The Applications Support Analyst II implements computer system requirements, by defining and analyzing system problems; defining system testing standards and solutions.

Major Duties & Responsibilities:

·       Proactively provides support & analysis on system stability, availability, performance and reliability.

·       Requires expertise in any core functionality of the Application Support Discipline (Post-Paid , Pre-Paid , Message Processing, Mediation, Provisioning, Billing, Web Applications, Middleware, Retail activation Systems, Payment Processing etc.)

·       Ability to understand, prioritizes, and resolves multiple complex and critical issues.

·       Protect and insure the stability of the operational systems, as well as maintain the integrity of the data they contain.

·       Assist in determining the impact of operational issues, and provide input towards their resolution.

·       Assess critical paths and assist in implementation of any project required by the business.

·       Available to provide 24/7 support as required.

·       Must have "CAN DO" attitude & aptitude.

·       Proactively suggest ways of improving system stability, availability, performance and reliability.

·       Provide Subject Matter Expertise in a core functional Application Support Discipline (Post-Paid, Pre-Paid, Message Processing, Mediations, Provisioning, Billing, Web, Middleware, Retail Activation Systems, Payment Processing, etc.)

·       Ability to prioritize and resolve multiple complex and critical issues.

·       Advance knowledge and plan for supporting both applications functionality and capacity requirements in a rapidly growing, changing, and complex environment.

·       Protect and insure the stability of the operational systems, as well as maintain the integrity of the data they contain.

·       Assist in determining the impact of operational issues, and provide their resolution via data extraction and quantification.

·       Coordinate and provide the necessary support to all escalated activities, including testing, system management, and implementation of system upgrades, enhancements, and bug fixes.

·       Available to provide 24/7 support as required.

Additional Duties & Responsibilities:

·       Provide guidance to non-IT employees on system use & lead team when the Application Support Manager is out of the office.

 

Key Competencies: 

·       5-10 years System & Applications Support experience

Computer Software/Hardware Skills:

Software Documentation, Software Testing, Software Maintenance, Software Development Process, Software Programming, Software Requirements, General Consulting Skills, Exceptional Teamwork, MS Office:  MS Excel, MS Word. Must have experience working in both Windows & Unix/Linux environments including Shell Scripting, automation of tasks & system monitoring etc.

Specific Requirements/Qualifications:

·       5-10 years System & Applications Support experience

 

Education Requirements:

·       Associate Degree or Bachelor’s Degree preferred

Physical Requirements:

·       Lifting up to 25 Pounds