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Field Engineer III – Location: Show Low AZ

Field Engineer III

This position is responsible for the proper operation of a large group of Network elements. Duties in support of interdepartmental objectives, to include preventative and remedial maintenance, installation, optimization, building and ground upkeep, and integration of network hardware and interconnect facilities. This activity requires ability to troubleshoot site problems using specifications, drawings, plans, schematics, manuals, and tech support help lines. Position requires working alone and unsupervised and there for this individual must be self-motivated/disciplined. Job duties are outside of the normal Monday through Friday work week of 8:00 a.m. to 5:00 p.m., including before and after-hours, weekends, and holidays. Field Engineer III must have a thorough understanding of the operation of CellularOne cell site equipment and be able to coordinate efforts with other members of the field team. This position requires installation responsibilities related to the site equipment. A clean driving record and a valid driver’s license are required and must be maintained to comply with company insurance policy. This position requires actions and behaviors that promote a positive, supportive working environment at all times. Additional responsibilities include, but are not limited to the following:

  • Install, maintain, and upgrade cell site, microwave, DC power systems, and all other assigned equipment in an efficient and timely manner and to company standards
  • Maintain assigned Company Vehicle as required. To include Lube, Oil, and Filter, and any other issues.
  • Must have a working knowledge of TCP/IP, LAN/WAN, and Network Protocols   
  • Basic working knowledge of generators
  • Plan and facilitate in disaster recovery efforts of the network
  • Performance of basic drive tests at cell sites to include call quality and handoffs
  • Call test new installation from each radio/carrier per sector
  • Deploys to sites as needed for troubleshooting and network restoral activities
  • Investigate and report back to engineering any call quality and handoff issues on the network
  • Preform on-call duties as scheduled by the Field Operations Manager or Lead Field Engineer as follows:

-        Be ready to respond to any outage as necessary

-        Must be in CellularOne coverage area

-        Must be void of impaired substances 

  • Create trouble tickets with vendors as needed to resolve network issues
  • Resolution of customer complaints as they apply to technical issues
  • Work effectively and efficiently with equipment vendors
  • Compete daily job assignments as outlined by the Field Operations Manager or Lead Field Tech Engineer
  • Keep records up to date using trouble ticket and preventive maintenance systems
  • Keep Inventory of sites and assigned warehouses up to date and use the inventory system to properly move equipment to and from sites
  • Ability to lead technical project involving a larger team
  • Ability to provide instruction and training (mentor) others on cell site equipment, maintenance procedures, and processes
  • Repair and replacement of waveguide and IF lines. To include changing out connectors and lines. Using test equipment to sweep and troubleshoot with available test gear.
  • Respond to power outages and hook up portable generators to keep up network reliability
  • Fill in as Lead Field Engineer when requested. Which includes Supervisor on call and other duties of the Lead Field Engineer as requested
  • Other duties as required or assigned

Education/Experience:

  • Two to four year electronics degree or electronics certification from an accredited school or military equivalent. Three to five years verifiable experience with wireless carrier.

Qualifications:

  • Four years preferred verifiable experience with wireless carrier
  • Proficient computer and software knowledge (i.e. Microsoft Office Suite, Email, ect)
  • Certifications in Ericsson Cellular Base Station (RBS) Equipment
  • Advanced level of understanding of telecommunications systems
  • Proficient use of electronic test equipment for cellular communications (i.e. Multi-meter, T-1 test equipment, Ethernet test equipment, Anritsu test equipment, ect)
  • Advanced understanding of microwave systems, trouble shooting
  • Strong communication and organizational skills required
  • Advanced understanding of AC and DC power systems installation and trouble shooting
  • Understanding of fiber optics
  • Advanced knowledge of microwave and data backhaul

Preferred:

  • Cellular tower climbing is a plus but is not required

Work Schedule/Hours:

  • Job requires flexible work schedule outside the normal Monday through Friday work week, including before and after-hours, weekends and holidays.
  • May attend meetings, which could involve some overtime, nights, and/or holidays
  • Must be able to work an on-call schedule

                                                                                      

Work Environment/Conditions:

Employee will be working outside in wet humid and extreme cold and/or extreme hot conditions occasionally. Employee will work in high, precarious places occasionally. Position requires reaching with hands and arms, climbing or balance and kneeling, stooping, crouching, and crawling. Outdoors exposed to changing weather conditions (rain, snow, wind, etc.). Employee is required to lifting up to 100 pounds. Lifting or carrying about 20% of the time. Some of the work day will be in improperly illuminated or awkward and confining spaces. Job requires moderate physical activity somewhat strenuous of a primarily product/technical nature. Job requires manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials. Job requires close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus

Field Construction Technician Lead - Location: Show Low AZ

The Field Construction Technician Lead position requires working with/leading a field construction technician team and/or working alone and unsupervised and therefore this individual must be self-motivated and disciplined. 

The Field Construction Technician Lead must have a thorough understanding of all aspects construction and operation of a cell site and cell site equipment and must be able to coordinate efforts related to the construction and operation of cell site and cell site equipment with other members of the field team including Construction manager, Field Engineers, RF Engineers, Microwave Engineers, Switch Technicians, and Site acquisition. 

The Field Construction Technician Lead position requires job duties outside of the normal Monday through Friday work week of 8:00 to 5:00, including before and after-hours, night work, weekends, holidays and most days out of town and overnight.

The Field Construction Technician Lead position includes climbing various types of towers, working on roof tops and in confined spaces. 

The Field Construction Technician Lead position requires working outside most of the time and in extreme conditions, which could include extreme cold, extreme heat, heavy rain, hail, snow etc.  The position requires reaching with hands and arms, climbing and balancing as well as kneeling, stooping, crouching, crawling. The position requires lifting up to 100 pounds and/or carrying material about 20% of the time.  The position requires manual dexterity sufficient to reach/handle items and work with the fingers. The work environment may be improperly illuminated at times and also requires close vision, distance vision, color vision, peripheral vision, depth perception, ability to focus. 

This position requires actions and behaviors that promote a positive, supportive working environment at all times.  

Education/Experience:
• Completed High School or GED equivalent.
• Completed Com-Train “In-House Trainer” tower climbing safety training through Com-Train or equivalent
• Three years of tower climbing experience
• Three years of tower rigging experience
• Three years of tower and cell site construction experience
• Three years of installing all types of tower appurtenances including antennas, coax ladders, coax, microwave equipment etc. 

Qualifications:

• Must be Com-Train “In-House Trainer” certified  through Com-Train or equivalent
• Must have a good driving record
• Must be able to work in various climates
• Must be able to work in the field for week long outings
• Must be able to work an on-call schedule
• Must be physically and mentally able to climb various types of towers
• Must have strong communication and organizational skills
• Must have strong leadership skills in construction setting
• Must be proficient in using lap top and operating Microsoft programs
• Must have heavy equipment operation experience
• Must be proficient in Microwave alignment
• Must be proficient in line sweep testing (Anritzu)
• Must be CellularOne safety certified (CPR, First Aid, Driving, Forklift)

Preferred
• General construction experience

Field Construction Technician Supervisor - Location: Show Low AZ

The Field Construction Technician Supervisor position requires supervising/leading Field Construction Technician Leads, and their Field Construction teams, and/or working alone and unsupervised, and therefore this individual must be self-motivated and disciplined. 

The Field Construction Technician Supervisor must have a thorough understanding of all aspects construction and operation of a cell site and cell site equipment and must be able to coordinate efforts related to the construction and operation of cell site and cell site equipment with other members of the field team including Construction manager, Construction Field Technician Leads, Field Engineers, RF Engineers, Microwave Engineers, Switch Technicians, and Site Acquisition. 

The Field Construction Technician Supervisor position requires job duties outside of the normal Monday through Friday work week of 8:00 to 5:00, including before and after-hours, night work, weekends, holidays and most days out of town and overnight.

The Field Construction Technician Supervisor position includes climbing various types of towers, working on roof tops and in confined spaces. 

The Field Construction Technician Supervisor position requires working outside most of the time and in extreme conditions, which could include extreme cold, extreme heat, heavy rain, hail, snow etc.  The position requires reaching with hands and arms, climbing and balancing as well as kneeling, stooping, crouching, crawling. The position requires lifting up to 100 pounds and/or carrying material about 20% of the time.  The position requires manual dexterity sufficient to reach/handle items and work with the fingers. The work environment may be improperly illuminated at times and also requires close vision, distance vision, color vision, peripheral vision, depth perception, ability to focus. 

The Field Construction Technician Supervisor position includes but not limited to the supervising of CellularOne employees including but not limited to, administrative duties, scheduling of field team and various contractors, the teaching of construction skills to industry and company standards, the teaching of proper safety techniques to industry and company standards, creating bill of materials, creating scope of works, creating methods of procedures, ordering equipment and materials, working effectively with vendors, the ability to supervise in the event of an emergency situation, the learning and understanding of company and industry changes, and Construction Supervision

This is a Supervisory position and requires good interpersonal and effective training skills. This position requires actions and behaviors that promote a positive, supportive working environment at all times.  

Education/Experience:

• Completed High School or GED equivalent.
• Completed Com-Train “In-House Trainer” tower climbing safety training through Com-Train or equivalent
• Three years of tower climbing experience
• Three years of tower rigging experience
• Three years of tower and cell site construction experience
• Three years of installing all types of tower appurtenances including antennas, coax ladders, coax, microwave equipment etc. 

Qualifications:
• Must be Com-Train “In-House Trainer” certified  through Com-Train or equivalent
• Must have a good driving record
• Must be able to work in various climates
• Must be able to work in the field for week long outings
• Must be able to work an on-call schedule
• Must be physically and mentally able to climb various types of towers
• Must have strong communication and organizational skills
• Must have strong leadership skills in construction setting
• Must be proficient in using lap top and operating Microsoft programs
• Must have heavy equipment operation experience
• Must be proficient in Microwave alignment
• Must be proficient in line sweep testing (Anritzu)
• General construction experience
• Must be CellularOne safety certified (CPR, First Aid, Driving, Forklift)
 

Field Engineer III - Location: Gallup NM

This position is responsible for the proper operation of a large group of Network elements. Duties in support of interdepartmental objectives, to include preventative and remedial maintenance, installation, optimization, building and ground upkeep, and integration of network hardware and interconnect facilities. This activity requires ability to troubleshoot site problems using specifications, drawings, plans, schematics, manuals, and tech support help lines. Position requires working alone and unsupervised and therefore this individual must be self-motivated/disciplined. Job duties are outside of the normal Monday through Friday work week of 8:00 a.m. to 5:00 p.m., including before and after-hours, weekends, and holidays. Field Engineer III must have a thorough understanding of the operation of CellularOne cell site equipment and be able to coordinate efforts with other members of the field team. This position requires installation responsibilities related to the site equipment. A clean driving record and a valid driver’s license are required and must be maintained to comply with company insurance policy. This position requires actions and behaviors that promote a positive, supportive working environment at all times. Additional responsibilities include, but are not limited to the following:

• Install, maintain, and upgrade cell site, microwave, DC power systems, and all other assigned equipment in an efficient and timely manner and to company standards
• Maintain assigned Company Vehicle as required. To include Lube, Oil, and Filter, and any other issues.
• Must have a working knowledge of TCP/IP, LAN/WAN, and Network Protocols   
• Basic working knowledge of generators
• Plan and facilitate in disaster recovery efforts of the network
• Performance of basic drive tests at cell sites to include call quality and handoffs
• Call test new installation from each radio/carrier per sector
• Deploys to sites as needed for troubleshooting and network restoral activities
• Investigate and report back to engineering any call quality and handoff issues on the network
• Preform on-call duties as scheduled by the Field Operations Manager or Lead Field Engineer as follows:
- Be ready to respond to any outage as necessary
- Must be in CellularOne coverage area
- Must be void of impaired substances 
• Create trouble tickets with vendors as needed to resolve network issues
• Resolution of customer complaints as they apply to technical issues
• Work effectively and efficiently with equipment vendors
• Compete daily job assignments as outlined by the Field Operations Manager or Lead Field Tech Engineer
• Keep records up to date using trouble ticket and preventive maintenance systems
• Keep Inventory of sites and assigned warehouses up to date and use the inventory system to properly move equipment to and from sites
• Ability to lead technical project involving a larger team
• Ability to provide instruction and training (mentor) others on cell site equipment, maintenance procedures, and processes
• Repair and replacement of waveguide and IF lines. To include changing out connectors and lines. Using test equipment to sweep and troubleshoot with available test gear.
• Respond to power outages and hook up portable generators to keep up network reliability
• Fill in as Lead Field Engineer when requested. Which includes Supervisor on call and other duties of the Lead Field Engineer as requested
• Other duties as required or assigned

Education/Experience:
• Two to four year electronics degree or electronics certification from an accredited school or military equivalent. Three to five years verifiable experience with wireless carrier.

Qualifications:
• Four years preferred verifiable experience with wireless carrier
• Proficient computer and software knowledge (i.e. Microsoft Office Suite, Email, ect)
• Certifications in Ericsson Cellular Base Station (RBS) Equipment
• Advanced level of understanding of telecommunications systems
• Proficient use of electronic test equipment for cellular communications (i.e. Multi-meter, T-1 test equipment, Ethernet test equipment, Anritsu test equipment, ect)
• Advanced understanding of microwave systems, trouble shooting
• Strong communication and organizational skills required
• Advanced understanding of AC and DC power systems installation and trouble shooting
• Understanding of fiber optics
• Advanced knowledge of microwave and data backhaul

Preferred:

• Cellular tower climbing is a plus but is not required

Work Schedule/Hours:

• Job requires flexible work schedule outside the normal Monday through Friday work week, including before and after-hours, weekends and holidays.
• May attend meetings, which could involve some overtime, nights, and/or holidays
• Must be able to work an on-call schedule

Work Environment/Conditions:

Employee will be working outside in wet humid and extreme cold and/or extreme hot conditions occasionally. Employee will work in high, precarious places occasionally. Position requires reaching with hands and arms, climbing or balance and kneeling, stooping, crouching, and crawling. Outdoors exposed to changing weather conditions (rain, snow, wind, etc.). Employee is required to lifting up to 100 pounds. Lifting or carrying about 20% of the time. Some of the work day will be in improperly illuminated or awkward and confining spaces. Job requires moderate physical activity somewhat strenuous of a primarily product/technical nature. Job requires manual dexterity sufficient to reach/handle items, works with the fingers, and perceives attributes of objects and materials. Job requires close vision, distance vision, color vision, peripheral vision, depth perception, and ability to focus.

Head of Applications Support - Location: Show Low AZ

Primary Duties and Responsibilities:
As the Head of Applications Support, possess the ability to manage a team who’s responsible for multiple applications and projects working with a wide range of groups and individuals on project delivery and implementation with a focus on process.  This includes actively being a part of Cellular One’s Senior Management Team, and reporting to the Directors and CEO on key issues involving the Applications Support Department, and being an integral part of the Senior management Team’s advisory committee.
 
Functional/Technical Skills:
• Excellent organizational skills and detail oriented.
• Leading, managing, and coordinating activities of personnel.
• Reporting, monitoring and resolving operational issues
• Oversee the team’s process to ensure that the we are consistent in our work and that we continue to look for better ways to develop, implement, and execute our processes more strategically.
• Identify key risks in development cycles and in resource allocation.
• Maintain a working environment that promotes productivity, responsiveness, high staff morale, motivation and excellence.
• Provide 24/7-day support as required

Experience:
• Strong leadership skills, with an ability to lead and motivate a staff in a growing, flexible environment, utilizing diversity in approach and methodologies.
• Has had experience working with different SDLC processes
• Minimum of 7 years work experience that includes leadership/management within a corporate environment.
• Excellent understanding of the organization’s goals and objectives.
• In-depth knowledge of applicable data privacy practices and laws.
• Strong understanding of human resource management principles, practices, and procedures.
• Strong understanding of project management principles.
• 4+ years’ experience managing IT support within a corporate environment required.
• Strong communication skills, both written and verbal.
• 4+ years’ experience coordinating development efforts with various stakeholders, including business analysts, project manager, development, customers, and vendors.
• 3+ years in managing multiple Back Office and customer facing application environments
• 2+ years of business/functional analysis.
• 2+ years of application testing experience.
• Experience working directly with business partners on issues and communicating effectively to senior management as well as a large number of geographically dispersed customers.

Qualifications:
Education/Vocational Training:
• 4 year degree or 5-7 years of equivalent work experience.