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CellularOne is not only the company Leading the Cellular Evolution, it is also a great place to work!

We offer an extremely competitive and comprehensive benefits package, with a very generous 90/10 Health Insurance Plan, to include Medical, Dental, Vision, Company Paid Life Insurance, a 401K Plan with Company Matching, Personal Leave Time, Paid Holidays, an Optional (Employee Paid) Short Term & Long Term Disability Plan, along with a great environment for growth, training and advancement.

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CellularOne

1500 South Mountain Road
Show Low, AZ 85901

Tel:

1-866-278-4802

Fax:

928-532-2584

Email:

HumanResources@cellularoneaz.com

Farmington Sales Field Representative

The Sales Field Representative position demands honesty and integrity as financial transactions are performed on-site with little direct supervision. The Sales Field Representative must have a thorough understanding of all available phone, tablet, internet devices, and accessory inventory, along with phone plan, plan features, and data plan offerings, in order to provide the customer with the appropriate products and services. Daily, evening and weekend shifts are required and a varied weekly work schedule. As with all positions at CellularOne, the Field Representative must exhibit actions and behaviors that promote a positive, supportive working environment at all times. Additional responsibilities include, but are not limited to the following:

  • Activation of pre-paid, post-paid, renewals, and data plans
  • Weekly and monthly customer follow-up to keep customers current on their bills, and resolve potential concerns.
  • Provide quality customer service to all current and prospective Cellular One customers, which includes:  plan, handset, tablet, data, and feature knowledge
  • Responsible to acquire expertise on all handsets, tablet and phone accessories, as well as phone plans, data plan, and plan features.
  • Meeting or exceeding monthly company sales targets, in adherence to the Policy (Sales Goals – Chargebacks)
  • Ensure correct daily cash balancing and deposits of the Sales Field Representative’s assigned drawer to accurately maintain financial records for the Accounting Department
  • Adhere to an assigned work schedule, while being conscious of minimizing overtime, including clocking in and out via our time keeping system
  • Assist the Cellular One Store Supervisor in performing weekly and monthly inventory counts, in which the Sales Field Representative will be held accountable for all store inventory
  • Assist the Cellular One Store Supervisor in confirming that all marketing collateral is current and up to date.
  • Use the 6 Steps of a Sale & maintain current customer base as well as to attract new customers
  • Other duties as requested by Cellular One Sales Managers
  • The Sales Field Representative must initially fully complete all Cellular One Customer Sales Contracts, with accurate contact information, to include:  correct billing address, correct physical address, with signatures, initials and dates
    • Cellular One Subsidized Sales Contracts must include proof of subsidized qualifications  

Education/Experience

Previous retail Sales or Customer Service experience preferred. Excellent interpersonal and organizational skills required. Computer data entry skills preferred.

Working Conditions/Physical Activity Level/Manual Dexterity

  • Requires lifting up to 10 pounds, stooping and bending, with light physical activity.

Shiprock Sales Field Representative

The Sales Field Representative position demands honesty and integrity as financial transactions are performed on-site with little direct supervision. The Sales Field Representative must have a thorough understanding of all available phone, tablet, internet devices, and accessory inventory, along with phone plan, plan features, and data plan offerings, in order to provide the customer with the appropriate products and services. Daily, evening and weekend shifts are required and a varied weekly work schedule. As with all positions at CellularOne, the Field Representative must exhibit actions and behaviors that promote a positive, supportive working environment at all times. Additional responsibilities include, but are not limited to the following:

  • Activation of pre-paid, post-paid, renewals, and data plans
  • Weekly and monthly customer follow-up to keep customers current on their bills, and resolve potential concerns.
  • Provide quality customer service to all current and prospective Cellular One customers, which includes:  plan, handset, tablet, data, and feature knowledge
  • Responsible to acquire expertise on all handsets, tablet and phone accessories, as well as phone plans, data plan, and plan features.
  • Meeting or exceeding monthly company sales targets, in adherence to the Policy (Sales Goals – Chargebacks)
  • Ensure correct daily cash balancing and deposits of the Sales Field Representative’s assigned drawer to accurately maintain financial records for the Accounting Department
  • Adhere to an assigned work schedule, while being conscious of minimizing overtime, including clocking in and out via our time keeping system
  • Assist the Cellular One Store Supervisor in performing weekly and monthly inventory counts, in which the Sales Field Representative will be held accountable for all store inventory  
  • Assist the Cellular One Store Supervisor in confirming that all marketing collateral is current and up to date.
  • Use the 6 Steps of a Sale & maintain current customer base as well as to attract new customers
  • Other duties as requested by Cellular One Sales Managers
  • The Sales Field Representative must initially fully complete all Cellular One Customer Sales Contracts, with accurate contact information, to include:  correct billing address, correct physical address, with signatures, initials and dates
    • Cellular One Subsidized Sales Contracts must include proof of subsidized qualifications  

Education/Experience

Previous retail Sales or Customer Service experience preferred. Excellent interpersonal and organizational skills required. Computer data entry skills preferred.

Working Conditions/Physical Activity Level/Manual Dexterity

  • Requires lifting up to 10 pounds, stooping and bending, with light physical activity.

Gallup Sales Field Representative

The Sales Field Representative position demands honesty and integrity as financial transactions are performed on-site with little direct supervision. The Sales Field Representative must have a thorough understanding of all available phone, tablet, internet devices, and accessory inventory, along with phone plan, plan features, and data plan offerings, in order to provide the customer with the appropriate products and services. Daily, evening and weekend shifts are required and a varied weekly work schedule. As with all positions at CellularOne, the Field Representative must exhibit actions and behaviors that promote a positive, supportive working environment at all times. Additional responsibilities include, but are not limited to the following:

  • Activation of pre-paid, post-paid, renewals, and data plans
  • Weekly and monthly customer follow-up to keep customers current on their bills, and resolve potential concerns.
  • Provide quality customer service to all current and prospective Cellular One customers, which includes:  plan, handset, tablet, data, and feature knowledge
  • Responsible to acquire expertise on all handsets, tablet and phone accessories, as well as phone plans, data plan, and plan features.
  • Meeting or exceeding monthly company sales targets, in adherence to the Policy (Sales Goals – Chargebacks)
  • Ensure correct daily cash balancing and deposits of the Sales Field Representative’s assigned drawer to accurately maintain financial records for the Accounting Department
  • Adhere to an assigned work schedule, while being conscious of minimizing overtime, including clocking in and out via our time keeping system
  • Assist the Cellular One Store Supervisor in performing weekly and monthly inventory counts, in which the Sales Field Representative will be held accountable for all store inventory
  • Assist the Cellular One Store Supervisor in confirming that all marketing collateral is current and up to date.
  • Use the 6 Steps of a Sale & maintain current customer base as well as to attract new customers
  • Other duties as requested by Cellular One Sales Managers
  • The Sales Field Representative must initially fully complete all Cellular One Customer Sales Contracts, with accurate contact information, to include:  correct billing address, correct physical address, with signatures, initials and dates
    • Cellular One Subsidized Sales Contracts must include proof of subsidized qualifications

Education/Experience

Previous retail Sales or Customer Service experience preferred. Excellent interpersonal and organizational skills required. Computer data entry skills preferred.

Working Conditions/Physical Activity Level/Manual Dexterity

  • Requires lifting up to 10 pounds, stooping and bending, with light physical activity.

Network Data Technician

The Network Data Technician position requires an advance understanding and knowledge of Windows2003 Server, Linux, DNS, DHCP, IIS and AAA.  Know how to configure servers, computer, laptops, 3rd party software, and network connections and how troubleshoot basic server / computer hardware, operating system, software, network and computer peripheral problems and issues.

The network data technician will support network operations and maintenance on a variety of network platforms including but not limited to wireless setup and technical support, will help support servers, e-mail, network (routers, switches and firewalls) point to point data microwave and some workstation. The position will require travel, overnight stays and overtime.

Requirements:

  • 5 years minimum administering and troubleshooting networks, servers, routers, switches, firewalls, DCHP and DNS.
  • Effective oral and written communication skills; must be able to communicate effectively to all levels management in an organization. Ability to work independently and effectively cooperatively with others. Supports and helps team members to meet goals. Ability to set clear goals/direction and gather the necessary support from team members to ensure that these goals are met/followed
  • Must demonstrate ability to perform and respond well in crisis situations
  • Travel required
  • Programming and calibrating equipment.
  • Current Driver’s License
  • Evening and On-Call phone support, onsite support as needed.
  • Other duties as required.
  • Customer Service Skills

Required:

  • Must possess in depth knowledge of the Microsoft Windows XP/Vista/7
  • Windows 2003 Server, IIS 5, IIS 6
  • Previous computer Administration and troubleshooting experience required
  • Excellent interpersonal and organizational skills
  • Current Arizona Driver’s license
  • VLAN protocols and functions; TCP/IP, Ethernet, TDM, MST
  • Juniper Firewall, Junos Firewall Management
  • Cisco routers and switch configuration 6500 series
  • Wireshark traces
  • L2/L3 Design and Assignments

Preferred:

  • Firewall knowledge and experience
  • UNIX knowledge and experience
  • Microwave knowledge and experience (WiMax 3.65 and 900mhz ptmp)
  • Ericsson minilink and Long Haul Microwave
  • Ceragon licensed and Unlicensed Microwave
  • Orthogonal Microwave

Education/Experience:

5+ years supporting a server environment of at least 10 servers 
Degree Preferred (Associates)
 

 

Business Solutions Sales Coordinator

The Business Solutions Sales Coordinator provides a unique blend of skills, combining an in-house knowledge of SALES functionality as it relates to the support of new, potential, and existing Business Solutions customers. The Sales Coordinator will be the first point of contact for all Business customers. Their knowledge and skills will influence our customer base. They must have a thorough understanding of all available wireless services, to include connected devices, cellular phones, accessory inventory and phone plan offerings, in order to provide the customer with the appropriate solution. The Business Solutions Sales Coordinator may need to work evenings and weekends for special community and business events. As with all positions at Cellular One, the Business Solutions Sales Coordinator must exhibit actions and behaviors that promote a positive, supportive working environment at all times. Additional responsibilities include, but are not limited to the following:

Coordinator Job Duties:

  • Provide Sales, Care and Retention Focus for New and Potential Business Patrons in Business Solutions office
  • Social engagement through community events, Business outreach programs, and affinity events.
  • Assist and prepares proposals, follow up communiqué, presentations, sales reports, processes and procedures
  • Adhere to established Business Solutions Care service level standards
  • Cold /Warm Call leads to set appointments for Account Executives
  • Knowledgeable on all ICT product offerings
  • Manage 30/60/90 pipelines for Account Executives
  • Manage daily, weekly and monthly sales reports
  • Schedule and manage Account Executives leads and weekly trackers
  • Helps maintain office efficiency by planning, organizing and implementing office systems, layouts, and inventory control.
  • Keeps management informed by reviewing and analyzing daily reports; summarizing information; identifying trends.
  • Maintains accountability for inventory and products
  • Additional assignments as outlined by Business Solutions Manager

Skills/Qualifications:

Supply Management, Informing Others, Tracking Budget Expenses, Delegation, Staffing, Managing Processes, Supervision, Developing Standards, Promoting Process Improvement, Inventory Control, Reporting Skills

Education/Experience

Previous Retail Sales and outside Sales experience preferred. Excellent interpersonal and organizational skills required. Computer data entry skills preferred.