About Lifeline

Lifeline is a federal government benefit program and only qualified persons may participate. To be eligible for this program you must live on qualifying lands and meet certain income requirements, or be receiving benefits from one or more common government programs. Applicants must present documentation of income or program participation. Lifeline service may not be transferred to any other individual, including another eligible low-income consumer. By law, the Lifeline program is only available for one phone line per household, whether landline or wireless. Consumers who willfully make false statements in order to obtain Lifeline benefits can be punished by fine or imprisonment or can be barred from the program. HAC compatible phones are available upon request. Toll (long distance), data services, roaming and SMS (texting) are included in your FreedomFone service. “Roaming” is one Cellular One customer placing or receiving a voice/SMS/ or data call or connection request outside the Cellular One Home Network Area. If you experience any difficulties with your mobile service, please contact a Cellular One representative at (800) 730-2351. For unresolved consumer issues, you may contact the New Mexico Public Regulatory Commission at (800) 663-9782 or the Arizona Corporation Commission at (800) 222-7000, or the Federal Communications Commission, Consumer & Governmental Affairs Bureau. Other restrictions may apply. See your Pre-Paid wireless Agreement and/or www.cellularoneonline.com for pricing and additional terms and conditions.