About Lifeline

Lifeline is a federal government benefit program and only qualified persons may participate. To be eligible for this program you must live on qualifying lands and meet certain income requirements, or be receiving benefits from one or more common government programs. Applicants must present documentation of income or program participation. Lifeline service may not be transferred to any other individual, including another eligible low-income consumer. By law, the Lifeline program is only available for one phone line per household, whether landline or wireless. Consumers who willfully make false statements in order to obtain Lifeline benefits can be punished by fine or imprisonment or can be barred from the program. A one-time $3.00 administration fee is the only cost associated with the program (but applicable taxes apply) and includes a Jivi phone or equivalent. HAC compatible phones are available upon request. Toll (long distance), data services, roaming and SMS (texting) are not included in your local air time. Toutilize these services there must be a monetary (“Recharge”) balance equal to or greater than the price of the service. “Roaming”is one Cellular One customer placing or receiving a voice/SMS/or data call or connection request outside the Cellular One Home Network Area. SMS rate isfor incoming and outgoing messages. If you experienced any difficulties with your mobile service, please contact a CellularOne representative at (800) 730-2351. For unresolved consumer issues, you may contact the New MexicoPublic Regulatory Commission at 800-663-9782 or the Arizona Corporation Commission at 800-222-7000, or the Federal Communications Commission, Consumer & Governmental Affairs Bureau. Other restrictions may apply. See your Pre-Paid wireless Agreement and/or www.cellularoneaz.com/prepaid for pricing and additional terms and conditions.