Step One Apply
Fill this out to apply for Lifeline Service
Step Two Certify
Fill this out if someone in your household currently receives a Lifeline-supported service.
Step Three Submit
All applicants need to reside in the following states: Arizona, New Mexico and Utah.
See our Local Coverage Map for more information. To submit your application, please include:
Lifeline is a federal government benefit program and only qualified persons may participate. To be eligible for this program you must reside on qualified Tribal lands in Arizona, New Mexico or Utah and meet certain income requirements or be receiving benefits from one or more common government programs. Applicants must present documentation of income or program participation. VisionOne includes a discount covering the cost of activation, provided under the federal Link Up program. Lifeline service may not be transferred to any other individual, including another eligible low-income consumer. By law, the Lifeline program is only available for one phone line per household, whether landline or wireless. Consumers who willfully make false statements in order to obtain Lifeline benefits can be punished by fine or imprisonment or can be barred from the program. HAC compatible phones available upon request. Applicable taxes apply. Toll (long distance), data services, roaming and SMS (texting) are not included in your local air time. To utilize these services there must be a monetary ("Recharge") balance equal to or greater than the price of the service. "Roaming' is one Cellular One customer outside of the Cellular One home coverage area making or receiving a call to or from anyone within the Domestic U.S. and applicable charges apply. SMS rate is for incoming and outgoing messages. If you experienced any difficulties with your mobile service, please contact a CellularOne representative at (800) 730-2351. For unresolved consumer issues, you may contact the New Mexico Public Regulatory Commission at 800-663-9782 or the Arizona Corporation Commission at 800-222-7000, or the Federal Communications Commission, Consumer & Governmental Affairs Bureau. Other restrictions may apply. See your VisionOne wireless Agreement and/or http://www.cellularoneonline.com/visionone for pricing and additional terms and conditions. *$3 admin fee is added to cost for a total annual fee of $15.