Cellular One offers many devices that are Hearing Aid Compatible (HAC)

At Cellular One, we are committed to providing the highest-quality wireless telephone service to customers, including those with disabilities. 

The Federal Communications Commission (FCC) has wireless handset hearing aid compatibility requirements. These requirements are aimed at ensuring wireless handsets will work near hearing aids which operate in either acoustic coupling or inductive coupling mode.

Hearing aids operating in acoustic coupling mode receive and amplify all signals, such as a telephone audio signal, as well as unwanted ambient noise. Hearing aids operating in inductive coupling mode avoid amplifying unwanted ambient noise by turning off the microphone and using a telecoil to receive only audio signal based magnetic fields generated by telecoil compatible telephones.

The American National Standards Institute (ANSI) has established technical standards to measure wireless phone handsets for "compatibility" with acoustic and inductive hearing aids and have been adopted by the FCC. These standards are known as Hearing Aid Compatibility (HAC) ratings.

An "M" rating measures compatibility with acoustic hearing aids while a "T" rating measures compatibility with induction hearing aids. So the higher the number (e.g., M3, M4 etc.) the more compatible the handset. Generally, handsets rated "M3" or "T3" by ANSI or better are considered compliant with FCC requirements.

Acoustic Hearing Aids
  • M3-rating indicates the handset has satisfied the ANSI standard
  • M4-rating indicates the handset has exceeded the ANSI standard

Induction Hearing Aids
  • T3-rating indicates the handset has satisfied the ANSI standard
  • T4-rating indicates the handset has exceeded the ANSI standard

For more information and for downloadable brochures, please visit CTIA’s website.

Explanation of methodology for determining levels of functionality (e.g. operating capabilities, features, prices) for compliant handsets:

Cellular One offers a variety of HAC phone models to meet the needs of wireless users with hearing disabilities. The mobile units are presented here by category of price.

PDAs (smartphones) generally have advanced features such as expandable memory, enhanced camera, Bluetooth, video, Internet access, touch screen UI, faster processing, email, full QWERTY keypads, and in many cases Windows Office Mobile, to meet the demands of mobile business professionals and consumers.

High, Ultra High, and Extreme Tier Handsets range from ($250.99 and up) may have advanced features such as a 2MP or above camera, advanced Bluetooth, expandable memory, email access, touch screen, and internet access capability.

Mid and Mid High Tier Handsets ($170.99-$249.99) may have a medium-resolution camera, advanced Bluetooth, and Internet access capability, but lack e-mail access.

Ultra Low and Low Tier Handsets (less than $170.99) generally have a low-resolution camera, low-resolution displays and may not have Bluetooth, they also generally lack such features as MP3 players, e-mail, and expandable memory.


A listing of Cellular One HAC handsets by current and recently offered models can be found in the table below.

Alcatel Blaze   (990a) 850/900/1800/1900 850/1900/2100 Mid Yes RAD158 M3
Alcatel Go Play 850/900/1800/1900 850/1700/1900 Mid Yes RAD558 M3/T3
Alcatel Idol Mini 850/900/1800/1900 850/1900/2100 Low Yes RAD390 M3
Alcatel MPOP 5020W 850/900/1800/1900 850/1700/1900/2100 Low Yes RAD356 M3/T4
Alcatel Pixi 3    (4.5) 850/900/1800/1900 850/1700/1900/2100 Low Yes 2ACCJH027 M3/T3
Alcatel Pop 3   5.5 850/900/1800/1900 850/1700/1900 Low Yes 2ACCJA010 M4/T4
Apple  iPhone 5   (refurb) 850/900/1800/1900 850/1900/2100 High Yes BCG-E2599A M3/T4
Apple  iPhone 6 850/900/1800/1900 850/1900/2100 High Yes BCG-E2816A M3/T4
ASUS Zenfone  2E    (Z00d) 850/900/1800/1900 850/900/1900/2100 Low Yes MSQZ00D M3/T3
Coolpad Flo    (7560T) 850/900/1800/1900 850/1700/1900/2100 Low Yes R38YL7560T M3/T3
Emporia Essence 850/900/1800/1900   Low No ZVP-RL2 M3/T3
HTC Desire 626s 850/900/1800/1900 850/900/1900/2100 Mid Yes NM80PM9110 M4/T4
LG  G4  (As811) 850/900/1800/1900 850/900/1900/2100 High Yes ZNFH811 M3/T3
Motorola   MIX  WX416 850/900/1800/1900   Low No IHDT56ND1 M3/T3
Motorola WX345 850/900/1800/1900   Low No IHDP56LJ5 M3/T4
Nexus 4   8g  LG-E960 850/900/1800/1900 850/1900/2100 High Yes ZNFE960 M3
Nokia 2720 850/900/1800/1900   Low No QTLRM-520 M3/T3
Nokia 6085 850/900/1800/1900   Low No LJPRM-198H M3/T3
Nokia 7020 850/900/1800/1900   Low No QTKRM-497 M3/T4
Nokia Aspect - PDA (E5) 850/900/1800/1900 850/900/1900/2100 High Yes QTKRM-634 M3/T4
Samsung Galaxy  Note 5 (N9201) 850/900/1800/1900 850/1900/2100 High Yes A3LSMN920I M4/T3
Samsung Galaxy  S4  (M919) 850/900/1800/1900 850/1900/2100 Mid Yes A3LSGHM919 M3/T3
Samsung Galaxy  S6 850/900/1800/1900 850/1900/2100 High Yes A3LSMG920I M4/T3
Samsung Galaxy S6 EDGE 850/900/1800/1900 850/1900/2100 High Yes ACLSMG925F M4/T3
Samsung I 927 (Captive) 850/900/1800/1900 850/1900/2100 High Yes A3LSGHI927 M3/T3
Samsung Rugged Flip (Rugby II A847) 850/900/1800/1900 850/1700/1900/2100 Low No A3LSGHA847 M3/T4
Samsung T369 850/900/1800/1900 850/1900/2100 Low No A3LSGHT369 M3/T4
Sony Advance  ST27a 850/900/1800/1900 850/1900/2100 High Yes PY7PM-0100 M3
Sony Ericsson W580i 850/900/1800/1900   Mid No PY7A1052042 M3/T3
Sony Play r800 850/900/1800/1900 850/1900/2100 High Yes PY7A3880087 M3/T3
ZTE  Z222 850/1900   Low Yes Q78-Z222 M3/T3

* This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.